Find one person and ask for 30 minutes.
First 25 minutes: Ask them to tell you everything they think you should know. Take detailed notes. Ask for clarification on anything you don’t understand.
Next 3 minutes: Ask about the biggest challenges the team currently faces.
Final 2 minutes: Ask who else you should talk to. Write down every name.
Repeat with every name you’re given. Don’t stop until no new names emerge.
What You Get Back:
A framework for the work. The first question won’t give you a complete picture — but it gives you scaffolding. You start to understand what’s under active discussion, what the team’s language and shorthand actually means, and where the real work is happening.